Connect your Instagram Business or Creator account to automatically publish content and track performance metrics.

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Prerequisites

  • An Instagram Business or Creator account
  • A connected Facebook Page (required for Instagram API access)
  • Admin access to both Instagram and Facebook accounts

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Account Requirements

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Business vs Creator Account

  • Business Account: For companies and organizations
  • Creator Account: For influencers and content creators
  • Personal accounts cannot be used for automated posting
  • You can connect multiple Business or Creator accounts based on your subscription plan

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Converting to Business/Creator Account

  1. Go to Instagram Settings
  2. Switch to “Professional Account”
  3. Choose between Business or Creator
  4. Connect to Facebook Page

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Connecting Your Account

  1. Go to BeeHype Integrations
  2. In the Instagram section, click “Connect”
  3. Log in to Facebook if prompted
  4. Select your Instagram account
  5. Grant required permissions:
    • Profile information access
    • Content publishing rights
    • Media insights access

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Required Permissions

BeeHype needs these permissions to:
  • Profile Access
    • Read account information
    • Access media library
    • View insights
  • Publishing Rights
    • Post images and videos
    • Schedule content
    • Manage captions and tags
  • Analytics
    • Track post performance
    • Monitor engagement
    • Analyze audience reach

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Content Guidelines

Instagram has specific requirements for automated posting:
  1. Images
    • Supported formats: JPG, PNG
    • Aspect ratios: 1:1, 4:5, 16:9
    • Maximum file size: 8MB
  2. Videos
    • Format: MP4
    • Length: Up to 60 seconds
    • Aspect ratio: 1:1 or 16:9
    • Maximum file size: 100MB
  3. Captions
    • Maximum length: 2,200 characters
    • Hashtag limit: 30 per post
    • Mention limit: 20 per post

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Managing Your Connection

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Disconnecting Account

  1. Visit the Integrations page
  2. Click “Remove” next to Instagram
  3. Confirm disconnection
Disconnecting will cancel all scheduled posts and stop analytics tracking.

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Security & Privacy

Your account security is our priority:
  • Official Instagram Graph API used
  • Secure OAuth authentication
  • Encrypted access tokens
  • Limited permission scope
  • Revocable access

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Troubleshooting

If you encounter any issues:
  1. Connection Problems
    • Make sure you have a Business or Creator account
    • Verify your Facebook Page is properly connected
    • Try disconnecting and reconnecting your account
  2. Posts Not Publishing
    • Check if your content follows Instagram guidelines
    • Ensure your account is active
    • Try disconnecting and reconnecting your account
  3. Analytics Not Available
    • Give it some time, data can take a while to appear
    • Check if your account is still connected
    • Try refreshing your connection by disconnecting and reconnecting
If problems persist, contact support@beehype.io